Meet our Experts

Carole-Anne is an inspiring lawyer, director, CEO, entrepreneur and innovator and we love working with her! Carole-Ann and her team at Imalia runs the Employers’ Indemnity Insurance product for our customer base and supports our franchisees with all their business insurances. As Director and founding partner of Imalia, Carole-Anne is creating innovative financial services’ products that empower women to take control of their financial future. After studying law at the University of Sydney, she worked for a time for the Director of Public Prosecutions and also as a lawyer in London. Carole-Anne got her big corporate break, becoming president and chief operating officer of Swire Blanch Australia and Asia, a US publicly listed insurance and reinsurance intermediary. During her tenure, it became one of the first brokers to obtain licenses in China and Vietnam. On returning to Australia she led a dedicated team to rebuild Altiora Insurance Solutions, a retail broker and underwriting agency facing a number of challenges. In 2007, Carole-Anne won the Hudson Private and Corporate Award and the Telstra NSW Business Woman of the Year Award.

Hall & Wilcox provide our employment law expertise to The HR Dept network. This includes preparing the legal HR documents for you to use with your customers, and keeping them up-to-date. They also support the insured retained service and supply monthly employment law updates and regular employment legislation training opportunities. Hall & Wilcox’s leading employment law team offers expertise across all areas of employment and industrial relations law. They are also experienced litigators and advocates, representing and appearing for clients in all types of employment-related litigation, including: in the Fair Work Commission, anti-discrimination tribunals and the courts. HR Dept franchisees can be sure that their documentation is up-to-date and legal. And they can be confident they are getting the best advice and professional development from a firm that shares our values.

Michelle Maynard brings a wealth of experience in accounting and bookkeeping. Her extended suite of services covers everything from tax accounting, planning and estimates, to cloud integration, payroll and SMSF. Michelle specialises in providing tax and accounting advice to SMEs and HNWIs and their family groups, working to achieve the most effective strategies for them and to help achieve their desired lifestyle.

Carla is a highly regarded employment lawyer who supports employer-clients in the management of their employee and industrial relations issues. Carla practices in all aspects of workplace relations law assisting clients with everything from pro-active compliance measures, day-to-day employment issues, dispute resolution through to high-level strategic advice. Carla regularly advises businesses on a wide range of industrial relations issues, such as industrial relations strategy, enterprise agreement bargaining and industrial disputes. She has significant experience in assisting clients with compliance including Fair Work Ombudsman audits, defending unfair dismissal and adverse action claims and privileged investigations as well as self-assessment, auditing and pro-active compliance strategies. Carla advises complex legal issues relating to contractual breaches, jurisdiction, award interpretation and statutory breaches. Carla has significant experience in all employment-related litigation, including before the Fair Work Commission, the Federal Court, the Federal Circuit Court of Australia and State and Territory courts, tribunals and commissions. She has advised employer-clients (ranging from small to global) from the public and private sector as well as local governments and not for profits. Carla has a practical, strategic “cut-to-the-chase” approach, informed by years of experience including in top tier law firms in Sydney and Perth, as well as in-house roles with Qantas and UGL.

Sandra Tricoli understands communication in today’s tech-savvy world is a powerful yet often underutilised tool. An experienced Public Relations, Marketing, and Events transformative specialist, Sandra is the Owner and Director of Perth’s premier boutique agency Savvy Creations PR, and affiliated content consultancy Perth Copywriting. For over a decade the passionate communications strategist’s exemplary leadership and interpersonal skills have seen her consult over 2,000 businesses, and amass a local, national, and global clientele spanning dozens of diverse industries. The respected business advisor and thought leader holds a BA in Journalism and Public Relations. She leverages traditional methodology with digital marketing acumen and modern communications strategies (including consumer profiling) to deliver innovative transformations. Ambitious yet empathetic, corporate yet creative, Sandra sees the business of expert brand awareness and consumer engagement as both a science, and an art.

Karen is one of the UKs leading business growth coaches, an award-winning multiple entrepreneur and international Keynote speaker. She is also the innovator of the award-winning Growth Framework - the UKs most effective business growth tool - a tool that drives business success. The Growth Framework is the only tool of its kind in the UK and is widely recognised as the most effective sales improvement theory. Karen is passionate about delivering unique content that resolve problems that other approaches fail to solve. With over 20 years of experience in business leadership and a proven track record in delivering strategic plans, Karen's passion is making businesses work by delivering on performance. As a speaker and facilitator Karen is sought after for her engaging style and unique content. Karen has worked with HR Dept UK since 2013 supporting them to create powerful business leaders across the network. Whether it’s mindset or skillset.