Meet the Team

Collectively our international team has hundreds of years of HR experience, decades of finance, sales and marketing knowledge and well over ten years of franchising experience. This is coupled with an unwavering commitment to excellent customer service and maintaining our place as the market leader. We pride ourselves on our committed and skilled staff, and invest in them to professionally develop. We never stand still and are always looking for new ways to fulfil our vision for our customers, and for our own business.

Sue Tumelty FAHRI, FCIPD

Sue Tumelty FAHRI, FCIPD
Founder, Director & Acting Managing Director

      Sue Tumelty is the founder and executive director The HR Dept Ltd (UK) and a Director of The HR Dept Pty Ltd. Sue started the business in 2002, providing outsourced HR to SMEs in the South West of England. Two years later she franchised the operation. The HR Dept Ltd is now active in 100 territories in the UK and Ireland alone. Approximately 165 qualified HR professionals provide a full range of local and personal HR solutions to 6,000 customers. Whilst Gemma Tumelty is on Maternity Leave, Sue will be Acting MD. Sue is an experienced and commercially-aware HR professional. She is a great a source of advice and professional support for the network, as well as their ever-growing customer base. Sue is totally deaf and hears through the miracle of Cochlear implants. Consequently, she works hard to promote recognition of people’s ability within the workplace. Click here to read Sue Tumelty's Bio
      Gemma Tumelty

      Gemma Tumelty
      Managing Director

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      Gemma is currently on Maternity leave with Sue Tumelty as Acting MD. Gemma is responsible for the success of the company and its Franchise programme, supporting her team of 12 based in offices in the UK and Australia to take the brand from strength to strength. Before joining the company that her mother founded, Gemma worked in a range of roles in marketing and communications, policy development and stakeholder management. She loves working with our network of fantastic HR Professionals helping them to achieve their dreams.  
      Pia Engstrom

      Pia Engstrom
      HR Professional Lead, Perth Western Suburbs Franchisee, Director & Shareholder

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        Pia’s energy, enthusiasm and experience is highly valued by the team and the wider network, bringing to The HR Dept decades of HR experience in a range of industries and countries. Pia’s role is to develop the offering for our clients leading on ensuring that our offering is first class and keeps you ahead of the competition. She also acts as the HR professional lead ensuring our HR approach and documents are kept up to date with legislation and case law, offering advice and support to our franchise network. Pia supports the whole team with growing the network. As well as all of this she runs her own franchise in Perth
        Sarah Fox

        Sarah Fox
        International Franchise Manager

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          Sarah oversees the International Franchise section of our business, covering Australia and Ireland at present. Having worked in HR, Sales and Operations over the past 20 years in sectors such as Telecoms, Marketing, Recruitment and Technology, Sarah has great experience of working with many different cultures, start-up’s to SME’s and has worked in the larger corporate environments as well.   A great generalist with a strong variety of skills to adapt to the Franchising world.
          Central Office

          Central Office
          Your Extended Support Function

              The whole of the UK central office team also supports our franchisees in Australia. Meet the UK team on the next page.
              Charmagne Rayman-Bacchus-Thompson

              Charmagne Rayman-Bacchus-Thompson
              Head of Operations

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                Charmagne is an MBA qualified senior operations leader with 10 years management experience. Previously, Charmagne worked across a wide range of industries, from financial services to third sector – and at all stages of business growth. Her strengths are in change management, process design, digital transformation and operational strategy.